These Terms & Conditions (“Terms”) govern your access to and use of Spondra’s websites, products, and services (collectively, the “Services”). By accessing or using the Services, you agree to these Terms.
If you are using the Services on behalf of an organization, you represent that you have authority to bind that organization, and “you” includes the organization.
Spondra provides automation, messaging, and AI-assisted tools that may integrate with third-party platforms. Features may change over time, and we may add, modify, or remove functionality.
You must be at least 18 years old to use the Services. If an account is required, you are responsible for maintaining the confidentiality of account credentials and for activity under your account.
You agree not to misuse the Services. This includes, without limitation:
If you provide data, prompts, instructions, files, or other materials to the Services (“Customer Content”), you represent that you have the rights to do so. You retain ownership of Customer Content. You grant Spondra a limited license to use Customer Content solely to provide and improve the Services and to support your requested workflows.
If you are a business customer and you provide information about your customers/leads, you are responsible for providing any required notices and obtaining any required consents.
If you use the Services to send SMS, email, or make calls, you are responsible for complying with all applicable laws and rules, including consent, opt-out handling, and timing restrictions.
You agree not to use the Services to send messages that are unlawful, misleading, or abusive. You are responsible for message content and recipient lists.
The Services may connect to third-party tools (for example, CRMs, scheduling platforms, or communications providers). Your use of those third-party services is governed by their terms. Spondra is not responsible for third-party services, outages, or changes made by third parties.
If you purchase a subscription or paid services, you agree to pay the fees described at the time of purchase. Fees are non-refundable except where required by law or where expressly stated in writing by Spondra. You are responsible for applicable taxes.
We may change prices with advance notice. If you do not agree to a price change, you may cancel before the new price takes effect.
If we exchange confidential information, each party agrees to protect the other party’s confidential information and use it only for purposes related to the Services.
Spondra and its licensors own the Services, including software, design, and other content, excluding Customer Content. You may not copy, modify, distribute, sell, or lease any part of the Services unless permitted by law or by written agreement.
The Services are provided “as is” and “as available.” To the maximum extent permitted by law, Spondra disclaims all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
Spondra does not guarantee specific business outcomes, performance improvements, or uninterrupted availability.
To the maximum extent permitted by law, Spondra will not be liable for indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or goodwill.
To the maximum extent permitted by law, Spondra’s total liability arising out of or relating to the Services will not exceed the amounts paid by you to Spondra for the Services in the 3 months preceding the event giving rise to the claim.
You agree to indemnify and hold harmless Spondra from claims, damages, liabilities, and expenses (including reasonable attorneys’ fees) arising out of your use of the Services or your Customer Content, including communications you send using the Services.
You may stop using the Services at any time. We may suspend or terminate access if we reasonably believe you have violated these Terms or if necessary to protect the Services, users, or third parties.
We may update the Services and these Terms from time to time. If changes are material, we will provide notice as required by law. Continued use after an update means you accept the updated Terms.
These Terms are governed by the laws of the State of Arizona, without regard to conflict of laws principles.
Questions about these Terms can be sent to:
support@spondra.com